Payments

Payment Fees Explained


Understanding your costs helps you price your services correctly. Here's a clear breakdown of all fees involved when you accept payments through Addagio.


Addagio platform fee


Addagio charges a small platform fee on each transaction:

  • Free plan — 3% per transaction
  • Pro plan — 1% per transaction
  • Business plan — 0.5% per transaction

  • This fee is calculated on the total payment amount and is deducted automatically before your payout.


    Stripe processing fee


    In addition to Addagio's fee, Stripe charges their standard processing fee:

  • Standard — 2.9% + $0.30 per transaction (US cards)
  • International cards — Additional 1.5%
  • Currency conversion — Additional 1%

  • These fees are standard across all Stripe accounts and are not set by Addagio.


    Total cost example


    If you charge $100 for a service on the Pro plan:

  • Stripe fee: $3.20 (2.9% + $0.30)
  • Addagio fee: $1.00 (1%)
  • You receive: $95.80

  • When fees are charged


    Fees are deducted at the time of payout, not at the time of booking. You'll see the full breakdown in your Stripe dashboard and in Addagio's payment reports.


    Reducing your fees


  • Upgrade your plan — Higher plans have lower platform fees
  • Annual billing — Save 20% on your Addagio subscription
  • Volume discounts — Processing over $10,000/month? Contact us for custom rates

  • Refund fees


    When you issue a refund:

  • Addagio's platform fee is fully refunded
  • Stripe does not refund their processing fee (this is Stripe's policy)
  • The Stripe fee ($0.30 + percentage) is not returned to you

  • No hidden fees


    Addagio never charges:

  • Setup or activation fees
  • Monthly minimums
  • Chargeback fees (Stripe handles these)
  • Payout fees
  • Cancellation fees for your subscription
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